POKER BANKINGPiggs Peak Poker Online Poker Room is committed to providing safe, secure and reliable banking transactions, as well as prompt withdrawals. Please note that all deposits and withdrawals can only be made in the Common Monetary Area of Southern Africa – this includes Swaziland, Southern Africa, Lesotho and Nambia. PURCHASE OPTIONSOnce you have registered a REAL RAND Piggs Peak Poker account, you will need to fund your poker account with a minimum of R50 before you can start gaming online for real money. Your poker account may be funded by using any of the purchase options mentioned below: Once you have captured the transaction, please fax the confirmation slip to 086 529 3866 or email to support@piggspeakpoker.com.
Your REAL Piggs Peak Poker account will be updated on receipt of the fax or email. Should you not have access to a fax machine, please advise on the details of the deposit utilizing email or the Live Chat facility and we will attempt to trace it for you. All purchases may be subject to a 48-hour clearance period/ or until confirmation has been received in Casino Enterprises’ receiving account that the funds have been cleared. All purchases made by transferring between different banks can take up to 72 hours to reflect on our side and as such we recommend that players rather make use of either SID or express clearancs (which however does carry additional costs).
Please note that NO Cash Deposits are accepted by Casino Enterprises. CASH IN (WITHDRAWAL) OPTIONSWe are committed to providing you with safe, secure and reliable banking transactions, and of course, prompt payouts! Withdrawals will only be processed to accounts held in the name of the gaming account holder. The method in which your cash in (withdrawal) is processed is dependent on the purchase method used to obtain credits. I.e. if you purchase by credit card then your winnings may only be paid back into that credit card. In instances where you have funded your gaming account using SID, Ukash, Citadel or Internet Transfer, you will be required to forward your personal banking/credit card details to us via email - support@piggspeakpoker.com It is not necessary for you to cash-in (withdraw) your winnings at the end of every playing session. Our secure casino server will save your credit balance automatically when you log off the poker room. When you next log on, your credits will be immediately available for play. To have your winnings paid to you, please click on the "bank" button next to the credit meter. Choose the "CASH IN (WITHDRAWALS) " option from the banking menu and then setup your preferred withdrawal payment option. This can be done by following the below steps: Step 1 : Select the amount you would like to cash in Step 2: Select your preferred payment method. This payment method will default to your credit card (on our backend) should this have been your original purchase method used so as to ensure that the casino’s exposure against your purchases are first covered by the casino. Once the initial exposure has been covered you will be able to select another payment method (account) to which your winnings can be paid. The approval of new payment methods is at management’s discretion. Step 3. Complete the form with requested information and agree to the terms and conditions. These mandatory fields will differ for the various payment methods selected. Step 4: Confirm your preferred method of payment details Step 5: Withdrawal Method updates completed  This cash-in (withdrawals) request is then transferred to a pending state and will remain as such for a period of 6 hours. During this period you may reverse your cash-in for future play. This can be done by clicking on the "REVERSE CASH IN" button in the banking menu. On expiry of this 6 hour pending period, your cash-in (withdrawals) will be downloaded into our "CASH IN MANAGER" program for processing. The pending period of 6 hours can be changed upon request. Please email your request to support@piggspeak.com. Upon your first withdrawal (cash-in), you will be requested to supply proof of identity in the form of your Identity document or Passport. This forms part of our controls to confirm your identity to protect you and ensure that only you receive the winnings you have cashed in. This is a once off confidential process. Withdrawals will only be processed to accounts held in the name of the gaming account holder. The method in which your cash-in (withdrawal) is processed is dependent on the purchase method used to obtain credits. i.e. If you purchase by credit card then your winnings may only be paid back into that credit card up until the point that the exposure to the casino for the value of the purchases is covered. After this amount is covered players will be able to select alternative payment methods regarding their cash-in. In instances where you have funded your gaming account using SID, Ukash or Internet Transfer, you will need to select your preferred payment method as per the above. The approval of your requested payment methods remains at the discretion of management and the decision is final. This cash in (withdrawals) request is then transferred to a pending state and will remain as such for a default period of 6 hours. During this period, you may reverse your cash in for future play. This can be done by clicking on the "REVERSE CASH IN" button in the banking menu. On expiry of this 6 hour period, your cash-in (withdrawals) will be downloaded into our "CASH IN MANAGER" program for processing. The pending period of 6 hours may be changed upon request. Please email your request to support@piggspeakpoker.com When you request your first cash-in (withdrawal), you will be required to supply proof of identity, in the form of your identity document. This forms part of our controls to confirm your identity to protect you, and to ensure that no one else but you receive the winnings you have cashed in. This is a once off confidential process. BANKING ASSISTANCE
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